FreeTaxUSA reviews online: Find out 2024 customer experiences checking the tax e-filing services for federal and state tax returns.
The deadline to file taxes is Monday-April 15 2024 for most states with the exception of Maine and Massachusetts. Their residents have until April 17, 2024 to file because of state holidays.

FreeTaxUSA overview

FreetaxUSA is an online e-filing service site and it is owned by TaxHawk, Inc. It advertises its widely used free e-file services for Federal tax return and $14.99 fee for state returns(without taxes).
FreeTaxUSA claims its e-filing process is IRS-approved as well as the software is rated top among competitors. It also offers autofilling- filling based on extracted details if W2 is uploaded.

The homepage offers options for online account signup as well as additional details about using their website. Below are pricing options for additional memberships:
Deluxe membership: $7.99

• Live Chat
• Priority Support
• Unlimited Amendments

Pro account support: $49.99.

• Personal Tax Advice
• Phone Support
• Live Screen Share

Online Reviews

The average customer rating is 4.8/5 stars and most customers below have preferred it for regular use rather than visiting CPA. Here is what customer positively mentioned about their official site:

Few customers have also reported few comments negatively upon the site experience and missing guide/ assistance upon filing. See below 1-star ratings:

Summary and Recommendation:

Users should do tax preparations beforehand- get every documents ready for filing and read the customer reviews for FreeTaxUSA prior to submitting annual tax returns. Due to the mixed feedback, the experience can be seamless- straight forward steps or frustrating if the user have issues accessing their account while working through the e-filing process. There are other software/ site alternatives: Turbotax, TaxSlayer, Drake Tax filing, HR Block and so on where users had also reported better value for money.

Disclaimer: ReviewsTheBest provides feedbacks from real customers and advises users to read reviews for e-commerce sites. Please check associated TaxFreeUSA filing fees as well as account cancellation details prior to utilizing their services.

FreeTaxUSA Reviews From Our Customers

You can share your FreeTaxUSA experiences as well using following form.